New Website Live Today...With Teething Issues!

Submitted by Open on Wed, 10/11/2017 - 06:13

Hi everyone. Well as you can see, we have an all new singing and dancing Openhand website. Woohoo! It's been a mammoth undertaking because we had to migrate 13 years of content across to the new development, with different configurations. There has been lots of 'burning the midnight oil' and 4am starts! As we currently stand, we still have a number of configuration teething issues, like limited permissions on posting comments, which we're working to get right. So please bear with us - we're getting there!

In due course, we believe you'll have a much improved experience from the site with plenty of interactive fun and joy. A huge "Thanks" to Trinity, Rich and the developer team for all your dedicated effort. Do stay tuned, sign into the site and come back to visit if you find you can't comment at the moment. And send us some love! We could all use some angel wings right now - phew!

Awesome! Fantastic to see the new website!

Brilliant job for all those involved, I can appreciate that it must have been a massive undertaking. It looks really great, modern and fresh and yet feels comfortingly familiar too.

With love and gratitude,

Fiona

Thanks for the angelic support Fiona - much appreciated. Still many things to resolve in the background, but we're moving through. These things can often be a great challenge with such a major migration.

Sending (and receiving!) love

Open :-)

I was able to log into the Openhand website today with my mobile phone but  wasn't able to log in from my desktop computer using the exact, same password.  So I decided to change my password just now and that made the difference. Voila! Here I am. I must have hit on the 'right' password! smiley Thanks for the support, Open, and Openhand Team!  Happy to be here on the new website! Looking good, guys! x Cathy

Yeah! So glad to see comments posting! Also apparently now we can use emoticons! Wahoo! That always use to error out the messages. ⭐️☺️💗 (Testing it lol!) Awesome job guys!  Love Jen 

Great work mates. Glad to see the site in a new refreshing form. Sending loads of love heart

Thanks for the lovely support everyone - we're getting there, progressively ironing out the teething issues.

High Fives

Open yes

Hi folks - a number of people have said you're still having problems logging into the new site on particular devices. This is highly likely to be a cache issue - your device will have saved the login configuration of the OLD website. So you need to dump your cache/browsing history, and then do a hard refresh - hold the shift key and refresh the website. That will solve the problem for a lot of you.

Also, on a general point, the website works best in the latest browsers. So be sure to download the latest version of your chosen browser.

Slowly but surely, the teething problems are being ironed out.

Phew!
Opensmiley

Love the new web site, and thought I would log in to make sure I could. It said I had been a member for 8 years and 8 months. So many great articles and community messages. Well done Openhand team. Mark

Hi Everyone tuning in - yes we're still having problems with the comment aspect of our new website. I can assure you we're working hard at resolving it. We're working with a London design house, and because of our not-for-profit status, they're now only able to fit us in out of hours. And it is a complex back engine - like any grand prix car, it takes fair bit of tweaking to get it tuned! So bear with us - we will get it fixed.
All love

Open heart

Hi Open,

Just a quick comment to your message, I have noticed that the problem with not being able to see the comments only seems to appear for new articles, or rather articles that don't already have any comments underneath them, whereas for older articles with comments like this one here one there doesn't seem to any problem to post or see new comments (at least for me!). So while we patiently wait for a solution to this glitch, I think we should be able to use the already existing forums and articles as normal? Actually to test this perhaps a few others could confirm here that they can actually see my comment as well as the yours? 

Love,

 

Marije

Yes marije i can see the comments and i think you observed right, the comments are not available in new articles and even forums. 

Open, no problems! we know you'll come up with a solution. 

Vimal :)